Home

NEO Home Loans Division Leader, Josh Mettle, Helps 82 Families in One Month Citing Technology Efficiencies and Team Synergy

via Business Wire

NEO Home Loans powered by Better, a retail mortgage lender pairing elite loan advisors with agentic mortgage technology to redefine the home financing experience, proudly announces a standout performance from Division Leader Josh Mettle and his team, who helped 82 families achieve homeownership in July. This milestone marks the group’s highest monthly total in over three years, reflecting the successful convergence of cutting-edge technology, operational precision, and a high-performance team culture.

“At this point, we’re seeing the full impact of systems that have been years in the making,” said Josh Mettle, Division President at NEO Home Loans. “The efficiencies we’ve gained from Tinman® AI Platform and Betsy™ AI assistant allowed our team to operate with greater precision and less chaos. Over 90% of our loans were clear-to-close 10 days ahead of the close of the month in July; something almost unheard of in this industry.”

Tinman® AI Platform, the proprietary loan origination platform built by Better, enabled fast, seamless file movement from application to close, while Betsy™, the first voice-based AI loan assistant built exclusively for the mortgage system, ensured successful automated loan milestone management. Together, these tools empowered Mettle’s team to deliver an elevated client experience at scale.

“These tools didn’t just help us do more, they helped us do better,” Mettle added. “With operational friction removed, our team had the time and clarity to show up at a higher level for every client.”

Beyond the technology, Mettle emphasized that the collaborative spirit and mission-driven culture of NEO Home Loans powered by Better have become a magnet for top real estate agents and business partners.

“People want to work with NEO because we bring something different to the table,” he said. “Our advisors are equipped with tools and strategies that drive long-term financial success, not just transactional outcomes. That kind of value resonates with loan officers who want to build trust and grow with intention.”

Ryan Grant, President and Co-Founder of NEO Home Loans powered by Better, applauded the team’s achievement:

“Josh’s success this month is more than a headline; it’s a reflection of what’s possible when great leadership meets great infrastructure. Our mission has always been to build a company where advisors can scale, serve, and lead with purpose. This is what that looks like in action.”

With another record month projected for August, Mettle’s team is showing that modern mortgage success isn’t built on volume alone. NEO Home Loans powered by Better is proving success is built on vision, execution, and deep-rooted partnerships.

For top-producing loan officers seeking more than just a new company, NEO Home Loans powered by Better offers a future-ready platform built to scale your impact, streamline your operations, and align your business with purpose-driven growth. Find out more at NEOHomeLoans.com/Join-Us.

About NEO Home Loans powered by Better

NEO Home Loans powered by Better is a tech-forward mortgage company committed to reshaping the lending experience through education, transparency, and personalized strategy. NEO blends cutting-edge technology with expert human guidance to help clients make smarter financial decisions. With a national footprint and a local advisor model, NEO empowers mortgage professionals to scale their businesses with greater autonomy, efficiency, and impact. NEO powered by Better is setting a new standard in lending. Learn more at neohomeloans.com.

About Better.com

Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-powered mortgage lender and first fintech to fund more than $100 billion in mortgage volume. Since 2016, Better has leveraged its industry-leading AI platform, Tinman™, to achieve a singular mission of making homeownership cheaper, faster, and easier for Americans. Tinman™ allows customers to see their rate options in seconds, get pre-approved in minutes, lock in rates, and close their loan in as little as three weeks. In addition, Betsy™, the first voice-based AI loan assistant built exclusively for the mortgage industry, revolutionizes the homebuying journey by delivering timely application status updates to consumers, answering questions, and moving their loan application along 24/7/365. Better’s mortgage offerings include GSE-conforming mortgage loans, FHA and VA loans, and jumbo mortgage loans. In January 2023, Better launched "One Day Mortgage,” allowing eligible customers to go from click to Commitment Letter within 24 hours. Better won the 2025 Fintech Breakthrough Awards for Digital Mortgage Innovation, and was named Best Online Mortgage Lender by Forbes and Best Mortgage Lender for Affordability by WSJ in 2023, ranked #1 on LinkedIn’s Top Startups List for 2021 and 2020, #1 on Fortune’s Best Small and Medium Workplaces in New York, #15 on CNBC’s Disruptor 50 2020 list, and was listed on Forbes FinTech 50 for 2020. Better serves customers in all 50 US states and the United Kingdom.

For more information, follow @betterdotcom on Instagram and TikTok.

Contacts